Special assistance

Aeropelican requires that all passengers are able to travel independently and assume responsibility for themselves. Unfortunately, Aeropelican does not have the staff or facilities required to assist passengers who require assistance, supervision or transfers to other airlines.

 

Infants & Children

Infants are welcomed to travel on all Aeropelican services. An Infant, under 2 years of age may travel free of charge. No seat will be allocated to the infant. They must be accompanied by an adult and a maximum of 1 infant per adult is permitted. Infants need to be booked on the flight. Please contact Aeropelican on 02 49 289 600 Monday to Friday between 9am and 5pm.

 

Children's fare are available for children aged 2-11 years inclusive. These fares must be booked through Aeropelican Reservations on 02 49 289 600, Monday to Friday between 9am and 5pm.

 

Unaccompanied Children

We are no longer able to accept unaccompanied minors as passengers on our flights. We apologise for any inconvenience.

 

Wheelchairs & Mobility Aids

Aeropelican's fleet does not have access to a wheelchair lift to assist wheelchair passengers onboard. Passengers must be able to embark and disemark the aircraft independently, up and down the stairs.

 

Mobility aids such as walking sticks, crutches, canes and walking frames are permitted to be used to make your way to the aircraft, however they must be surrendered to the First Officer at the time of boarding and placed in the rear of the aircraft for the flight. These aids will be returned upon disembarking the aircraft at your destination.

 

Blind passengers must travel with a companion to assist them. If travelling with a guide dog, the airline must be notified so the booking can be noted. The passenger must supply the own mat for the dog to sit on whilst on the aircraft.

 

For any queries, please contact Aeropelican on 02 49 289 600, Monday to Friday.